Privacy Policy

Saltwood Homes (ABN 91 660 916 003) ("Saltwood Homes," "we," "our," or "us") is committed to protecting your privacy and handling your personal information in a safe, respectful, and transparent way. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you interact with our website, services, or team.

By using our website or providing your personal information to us, you consent to this Privacy Policy.

1. Information We Collect

We may collect personal information from you when you:

  • Visit or interact with our website.

  • Make an enquiry or request information.

  • Download brochures, guides, or resources.

  • Engage with us to design or build a home.

  • Subscribe to our newsletters or marketing communications.

  • Contact us by phone, email, or in person.

The information we collect may include:

  • Your name, address, email address, and phone number.

  • Details about your enquiry or project.

  • Any other information you choose to provide to us.

We may also collect non-identifying information automatically when you use our website, such as your IP address, browser type, and browsing behaviour.

2. How We Use Your Information

We use your personal information to:

  • Respond to your enquiries and provide information about our services.

  • Communicate with you about your project or request.

  • Send you marketing materials or updates (where you have consented).

  • Improve our website, services, and customer experience.

  • Comply with our legal and regulatory obligations.

3. Disclosure of Information

We will never sell your personal information. We may share your information with:

  • Our employees, contractors, or trusted service providers who assist us in delivering our services.

  • Professional advisers (such as accountants, insurers, or legal representatives).

  • Regulatory authorities or government bodies, where required by law.

Any third parties who access your personal information are required to protect it and use it only for the purposes we provide.

4. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. While we use secure systems and processes, no data transmission over the internet can be guaranteed as 100% secure.

5. Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if the information is inaccurate, incomplete, or out of date. To do this, please contact us using the details below.

6. Marketing Communications

If you subscribe to receive updates or marketing from Saltwood Homes, you can opt out at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

7. Cookies and Website Use

Our website may use cookies and similar technologies to enhance your browsing experience, analyse traffic, and improve our services. You can disable cookies in your browser settings, although some parts of the website may not function properly as a result.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updated version will be published on our website and will apply from the date of publication.

9. Contact Us

If you have any questions about this Privacy Policy, or if you wish to access, correct, or update your personal information, please contact us:

Saltwood Homes

Email: info@saltwoodhomes.com.au
Phone: (07) 3889 3907
Website: www.saltwoodhomes.com.au